Privacy Policy – Mawrid Platform

Effective Date: September 24, 2025

At Mawrid, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at mawrid.ae.

1. Information We Collect

• Personal Information: Name, email, phone number, and company details.
• Order & Transaction Data: Products ordered, invoices, and payment records (processed securely via payment gateways).
• Technical Data: IP address, browser type, and device details.
• Communication Data: Inquiries, messages, or feedback you provide.

2. How We Use Your Information

• To provide and manage access to our services.
• To process and fulfill orders between suppliers and healthcare providers.
• To improve platform performance and user experience.
• To send important updates and notifications.

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only with suppliers, clients, or trusted third-party providers (such as payment processors or hosting services) in order to complete transactions or meet legal requirements.

4. Data Security

We use encryption, firewalls, and secure servers to protect your information. While we follow industry standards, no system is completely secure, and users are responsible for protecting their login credentials.

5. Data Retention

Your information is retained only as long as necessary to meet business, legal, and regulatory requirements. You may request account deletion by contacting our support team.

6. Cookies & Tracking

Mawrid uses cookies to improve website functionality and analyze usage. You can manage or disable cookies through your browser settings.

7. Your Rights

• Access and review your personal data.
• Request corrections to inaccurate information.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Major changes will be communicated via email or notifications on the platform.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: contact@mawrid.ae